Terms of service
These Terms of Service govern your access to and use of trailbrim.space and your purchase of products from TrailBrim.
By accessing our website, using our services, or placing an order, you agree to these Terms of Service and any policies referenced within them.
1. General Conditions
TrailBrim operates this online store and provides access to its website, information, products, and related services subject to these Terms.
You agree to use our website only for lawful purposes and in accordance with applicable laws and regulations.
We reserve the right to refuse or restrict service where reasonably necessary, including in cases of suspected fraud, misuse, unlawful activity, or violation of these Terms.
2. Online Store
You must be legally capable of entering into a binding transaction in your jurisdiction or have appropriate authorization to make purchases through our website.
You may not use our products or services for unlawful purposes.
3. Product Information
We make reasonable efforts to present product descriptions, photographs, colors, measurements, specifications, and other information accurately.
However, colors and appearance may vary depending on lighting, photography, manufacturing variations, and the display settings of your device.
Minor variations that do not materially affect the intended use of a product may occur.
4. Prices
Product prices are displayed on the website and may change from time to time.
We reserve the right to modify prices, promotions, discounts, or offers without prior notice, subject to applicable law. A price change will not ordinarily affect an order that has already been accepted.
Any applicable taxes, duties, or other charges will be handled as disclosed during checkout or as required by applicable law.
5. Orders
Submitting an order does not necessarily mean that it has been accepted.
We reserve the right to cancel or limit orders for legitimate reasons, including suspected fraud, incorrect pricing, inventory issues, payment problems, or incorrect customer information.
If we cancel a paid order, any applicable amount collected for the cancelled portion will be refunded.
6. Payment
Customers agree to provide current, complete, and accurate billing and payment information.
Payment processing may be performed by third-party payment providers. Their separate terms and privacy practices may apply.
7. Shipping and Delivery
TrailBrim offers free worldwide shipping to eligible destinations.
Our standard estimated delivery timeframe is 7–10 days after shipment.
Delivery estimates are not guarantees. Delays may occur due to customs processing, carrier disruptions, severe weather, peak periods, incorrect address information, or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for additional information.
8. Returns and Refunds
Eligible purchases may be returned within 30 days of receipt, subject to our Return & Refund Policy.
Customers should review that policy before requesting a return.
9. Intellectual Property
Unless otherwise stated, the TrailBrim name, website content, written material, graphics, branding, and other original materials appearing on our website are owned by or licensed to TrailBrim and are protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or modify protected website content without authorization.
10. Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, or other technology providers.
We are not responsible for third-party websites or services outside our control, subject to applicable law.
11. Prohibited Uses
You may not use the website to:
- Violate applicable laws
- Infringe intellectual property rights
- Submit intentionally false or misleading information
- Introduce malware or malicious code
- Attempt unauthorized access to our systems
- Scrape or interfere with the website in an abusive manner
- Engage in fraudulent transactions
- Harass or harm others
12. Disclaimer
To the extent permitted by applicable law, products and website services are provided subject to the descriptions and terms presented on the website.
Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the maximum extent permitted by applicable law, TrailBrim will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.
This provision does not limit liability that cannot lawfully be excluded or restricted.
14. Changes to These Terms
We may update these Terms periodically to reflect operational, legal, or regulatory changes.
The latest version will be posted on this website with an updated revision date.
15. Contact Information
Questions about these Terms may be directed to:
TrailBrim
6488 168 St, Unit 51
Surrey, BC V3S 8Z1
Canada
Email: support@trailbrim.space
Phone: (604) 808-4144